Project Description

Driving digital enablement and transformation in North West London

NHS Health Help Now app | Bespoke features to local priorities | NEL

North West London (NWL) Collaboration of CCGs required a bespoke digital tool to drive digital enablement and transformation.

Solution

We developed the Health Help Now app platform as the best solution to bring digital health tools together, all in one place, to support NWL citizens’ health needs.

  • Tailored homescreen, content and localised services for each NWL area
  • Bespoke health tools for local priorities
  • Integration to local systems
  • UX and UI design
  • Alpha and beta testing by clinicians, patients and internal groups
  • Android and iOS development

Outcome

  • Used over 71,434 times by citizens in North West London
NHS Health Help Now app | Design process| NEL
NHS Health Help Now | Outdoor advertisement | NEL
NHS Health Help Now app | Customisation of features | NEL

“Health Help Now will help to change how we manage our healthcare services through digital technology. There are so many opportunities ahead to enhance patient experiences through this channel. We’re extremely excited as to the future of Health Help Now”

Head of Digital Innovation, North West London Collaboration of CCGs